You know, I’ve responded to a lot of high crisis in my time, and sometimes I will sit in that person’s space and not be facing them and not put a requirement on them. And I might just say that I’m here and I’ll be with you, and I’m not asking them to do anything. And so just that presence of that physical space, that connection with somebody that I’m present and I’m here with you can be de escalating. It brings that emotion down. So then when I get into the space and the ability is when I might get into those questions and find out what happened and what they needed.

But I’m not going to ask those questions of what happening, what they need until I can see that there that their prefrontal cortex is engaged. And usually you aren’t seeing that intel until you’ve seen those emotions come down and they’re able to have some rational thought with you. When you see that rational dot come into play is when I might start engaging them at that level. So it’s really interesting to look at behavioral escalation from the body science and then from the outward affect in what you’re seeing.

And so just studying what happens to your muscles and the blood in your body and how you can get it actually thinking and reasoning how long that takes some people escalate for longer than others.

But it is really helpful at people at top of crisis, and then people that are just if we can intervene when people are when they’re not at the top of crisis, if we can intervene here first is let them get all the way up here. Those are the steps to then we’ve only had a small escalation. We’ve intervened small escalation. We intervene if we create a pattern of behavior, this is what they do every single time. People will often take it to the top every single time.

And so it’s so important for us to connect and help regulate each other. Emotions are normal and moving up and down is normal. And I would tell you that you will give yourself practice because you will always have that opportunity to try it again. In today’s times, we’re seeing that high level of emotion moving up and down a lot. So you’re giving yourself a lot of practice.

But there hasn’t been a time that we haven’t been able to get through what we’re going through right now, and so know that we’re all doing this together. This is a human emotion and a human reaction that happens in times of crisis and that. But if we stay together that we can get through this.